g999 mining Terms and Conditions

1 Introduction and Consent

g999 mining is an online gaming and sports betting platform. These terms and conditions ("Terms") form a legally binding agreement between you and g999 mining. This agreement takes effect from the moment you access the platform.

By browsing the website, creating an account, making a deposit, or playing any game, you confirm that you have read every clause of these Terms carefully and agree to them in full. If you do not agree with any condition, please stop using the platform.

g999 mining reserves the right to partially or fully change, revise, or update these Terms at any time. Continued use of the platform after any change constitutes acceptance of the updated Terms.

2 Eligibility and Age Requirement

To create an account and participate on the g999 mining platform, the following conditions must be met:

• You must be at least 21 years old. Anyone under 21 is strictly prohibited from using this platform.
• You must register yourself — creating an account on behalf of someone else is not allowed.
• Each person may operate only one account.
• You must provide your own accurate and verifiable identity.

2.1 Identity Verification (KYC)

To ensure a safe environment, g999 mining may request a government-issued ID (National ID card, passport, or driving licence) for identity verification at any time. Withdrawals may be temporarily held if the required documents are not submitted.

3 Account Registration and Management

3.1 Registration Information

At the time of registration, you must provide your correct name, mobile number, email, and other required details. Creating an account with false information is a direct violation of these Terms, and such accounts will be closed.

3.2 Account Security

Keeping your password and login details fully confidential is your responsibility. Any unauthorised access to your account must be reported to our support team immediately. g999 mining bears no liability if account details are shared with a third party.

3.3 One Account Rule

Only one account per person is permitted. If an attempt to claim bonuses or benefits using multiple accounts is detected, all related accounts will be permanently closed and the associated balances will be forfeited.

4 Deposits, Withdrawals and Payments

4.1 Deposit Rules

The minimum deposit amount on g999 mining is ৳200. Accepted payment methods are: bKash, Nagad, Rocket, Upay, and bank transfer (Sonali Bank, Dutch-Bangla Bank, Islami Bank, and other major commercial banks). All deposits must be made from your own registered payment method.

4.2 Withdrawal Rules

The minimum withdrawal amount is ৳1,000. Withdrawals can be made via bKash, Nagad, Rocket, Upay, and bank transfer. Withdrawals are generally processed within 5 to 30 minutes.

4.3 Prohibited Transactions

Transactions via cryptocurrency, third-party accounts, or anonymous payment methods are strictly prohibited. If such a transaction is detected, the account will be suspended for investigation.

5 Bonuses and Promotional Offers

5.1 Welcome Bonus

g999 mining offers new members a 150% bonus on their first deposit, up to ৳15,000. This bonus requires a wagering of 15 times the bonus amount — meaning the bonus funds must be wagered 15 times before they can be withdrawn.

5.2 Bonus Usage Conditions

• Bonuses can only be used in designated game categories — the applicable game list is stated with each offer.
• Bonuses cannot be transferred to another account.
• Multiple bonuses cannot be active at the same time unless specifically permitted.
• If the wagering requirement is not met before the bonus expires, any unused bonus will be cancelled.

5.3 Promotional Offers

g999 mining may publish various promotional offers from time to time. Each offer has its own terms and conditions, which apply alongside these general Terms. In the event of any conflict, the specific offer's terms will take precedence.

6 Betting and Gaming Rules

6.1 Finality of Bets

Once confirmed, a bet cannot be changed or cancelled. If a bet is automatically voided due to a technical error, the relevant stake will be refunded.

6.2 Odds and Results

In sports betting, the odds displayed by g999 mining are final. Match results are determined by following the official announcement of the relevant sports authority. If a match is incomplete or cancelled, bets will be settled according to the applicable rules.

6.3 Game Operation

Casino games use a Random Number Generator (RNG) to ensure fair outcomes. Live casino games are operated through Evolution, Pragmatic Play Live, and other reputable providers.

6.4 Limits and Maximum Payout

Each game or betting market has a set maximum bet limit and maximum payout limit. These limits are displayed alongside the game or market. For winnings exceeding the set limit, only the specified maximum amount will be paid out.

7 VIP Program

The g999 mining VIP Program has five tiers: Bronze, Silver, Gold, Platinum, and Diamond. Each tier offers a weekly cashback benefit — a fixed percentage of the week's net loss is returned as cashback:

• Bronze: Up to 0.2% weekly cashback
• Silver: Up to 0.5% weekly cashback
• Gold: Up to 0.7% weekly cashback
• Platinum: Up to 1.0% weekly cashback
• Diamond: Up to 1.2% weekly cashback

Cashback is calculated on net loss, which is total losses minus total winnings for the week. For example, if a Gold member's net loss for a week is ৳20,000, the cashback received will be ৳20,000 × 0.7% = ৳140.

Advancement to a higher VIP tier depends on regular participation and activity on the platform. g999 mining reserves the right to change VIP benefit conditions.

8 Privacy and Personal Data

g999 mining is committed to protecting your personal data. The information you provide is used only for account management, payment processing, and customer support. Data is not sold or transferred to third parties.

For full details on how data is collected, stored, and used, please read our Privacy Policy — it contains complete information on cookie policy, data retention periods, and your rights.

9 Code of Conduct and Prohibited Activities

The following activities are strictly prohibited for g999 mining platform users:

• Claiming bonuses or promotional benefits through fraudulent means.
• Using bots, automated software, or any technical method to influence the system.
• Money laundering or introducing funds from illegal sources into the platform.
• Using or stealing another user's account credentials.
• Exploiting technical vulnerabilities of the platform for personal gain — this will be treated as a cybercrime.
• Using abusive or offensive language in live chat or any other communication channel.

If any of the above violations are detected, the account will be immediately suspended or permanently closed, and applicable legal action may be taken.

10 Responsible Gaming Policy

g999 mining believes that gaming is a form of entertainment — not a solution to financial problems. We encourage all our members to play responsibly. Place bets within your means and never play with borrowed money.

If you feel that you are developing an addiction to gaming or losing control, please contact us. We can set self-imposed limits or arrange a temporary break on your account.

Visit our Responsible Gaming page for detailed guidance, instructions on setting limits, and available support options.

11 Account Suspension and Closure

11.1 Closure by g999 mining

g999 mining may temporarily or permanently close any account without prior notice due to violation of Terms, fraudulent activity, prohibited conduct, or security reasons. Depending on the severity of the violation, the balance may not be returned.

11.2 Closure Request by User

If you wish to voluntarily close your account, please contact us via 24/7 live chat or email. Pending bets will be settled and all conditions reviewed before the account closure request is processed.

12 Limitation of Liability

g999 mining makes every effort to fulfil its responsibilities in the event of losses caused by technical errors, server outages, internet connection issues, or other unavoidable circumstances. However, g999 mining's liability in such unforeseen situations will be limited.

Players are aware of the possibility of financial loss in betting and gaming, and participate on the platform having voluntarily accepted this risk. g999 mining does not guarantee any specific outcome or profit.

To learn more about our platform, visit the About Us page — there you will find g999 mining's mission, service details, and contact information.

13 Changes to Terms

g999 mining may update these Terms at any time. For significant changes, advance notice will be given via the registered email or the platform's notice board. Continued use of the platform after changes take effect will be considered acceptance of the updated Terms.

For any questions or clarifications regarding the Terms, please contact our support team.

14 Contact and Support

For any questions, complaints, or support regarding these Terms, please contact the g999 mining support team:

• Live Chat: 24 hours a day, 7 days a week — in Bengali and English
• Email: [email protected]

For quick answers to common questions, check our FAQ section — it covers the most frequently asked questions about payments, bonuses, accounts, and more.